Casa Marina Key West a Waldorf Astoria Resort

1500 Reynolds Street, Key West, FL 33040 US
View Map Reservations: +1-800-760-7718
4.0 Star Oceanfront Hotel
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07/10/2020 - 07/11/2020
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Casa Marina Key West a Waldorf Astoria Resort

Below are the verified reviews from guests that we have booked recently:
"Beautiful Location"
Overall Score4.0/ 5
Hotel property is beautiful. Room was nice not as clean and high end as I expected. But the beauty of the rest of the hotel made up for it.
(Individual traveler, booked 1 room), from US flag
23-Feb-2020 Verified Review, stayed from Thu Feb 20 to Sun Feb 23 2020 at a $723.54 average nightly rate.

Summary of Verified Reviews

Rated 70/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Location

84/100
242 reviews

"Great location." Central location near the beach, with great shopping and sightseeing nearby. Pricey, inconvenient parking. Reasonably accessible by car.

Beach

64/100
274 reviews

"Reasonable beach. Beach needs a clean. No good beach sports."

Breakfast

62/100
109 reviews

"Breakfast is decent but expensive."

Service

61/100
532 reviews

"Guests complain about reception and service professionalism." Management seems lacking, with badly rated housekeeping, but friendly service. Old, neglected rooms with uncomfortable beds, yet lovely views. Pool/beach service is ok. Great concierge service. Valet service is ok. Room service could have been improved. Booking process should be better organized. Recreation staff is nice.

Bar

57/100
45 reviews

"Standard bar. Bar service is acceptable." Alcoholic drinks are not the best.

Food

56/100
173 reviews

"Dining is not great with untidy dining area and poor menu." Pricey food but great desserts. Fish & seafood is acceptable. Bad poultry dishes.

Amenities

53/100
359 reviews

"Uninspiring entrance area with decent amenities and outdated facilities." Nice grounds with great facilities for kids. Elevator in need of updating. Awesome terrace. Unspectacular architecture.

Room

44/100
662 reviews

"Rooms are old, poorly cleaned, and small." Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Poorly-maintained rooms with bad TV's and kitchenettes. Below average furnishing, balconies, and A/C. Shower can be a problem.

Comfort

38/100
214 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Vibe

37/100
233 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Awesome for a beach holiday. Good for business people. Good resort hotel.

Value

31/100
209 reviews

"Value for money could be better. Pricey breakfast and dining."

Cleanliness

21/100
284 reviews

"Unclean rooms and pool area." The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

Rated 62/100 based on reviews from families.

"Location is great."

Location

85/100
31 reviews

"Great location."

Beach

65/100
38 reviews

"Reasonable beach."

Breakfast

62/100
18 reviews

"Breakfast is decent but expensive."

Service

59/100
47 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Amenities

53/100
42 reviews

"Beautiful grounds, with okay amenities and somewhat outdated facilities."

Food

53/100
18 reviews

"Average, but pricey, food."

Comfort

40/100
24 reviews

"Small suites with problems of comfort and noise. Average beds."

Room

37/100
71 reviews

"Lovely view, although rooms are small, old and poorly cleaned." Beds are standard, but furnishings and room maintenance are lacking. Small rooms and poorly cleaned bathrooms.

Vibe

33/100
22 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Value

32/100
26 reviews

"Value for money could be better. Pricey breakfast and dining."

Cleanliness

21/100
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 67/100 based on reviews from couples.

"Location is great."

Location

81/100
24 reviews

"Great location near the beach, but subpar parking."

Breakfast

66/100
11 reviews

"Breakfast is average."

Service

64/100
37 reviews

"So-so, but friendly, service, but low rated reception."

Beach

63/100
29 reviews

"Reasonable beach."

Food

59/100
13 reviews

"Food is all right."

Amenities

55/100
28 reviews

"Beautiful grounds but poor buildings, with so-so amenities."

Comfort

40/100
13 reviews

"Uncomfortable, small rooms, with decent beds."

Room

39/100
44 reviews

"Badly rated cleanliness in rooms and bathrooms, and poor furniture." Small and poorly maintained rooms. Lovely views and decent beds.

Vibe

32/100
18 reviews

"Vibe is not too good. Hotel could use some updating."

Value

32/100
13 reviews

"Value for money could be better."

Cleanliness

19/100
30 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 61/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Location

80/100
14 reviews

"Great location."

Pool

76/100
8 reviews

"Great pool."

Breakfast

64/100
11 reviews

"Breakfast is average."

Beach

61/100
11 reviews

"Reasonable beach."

Service

61/100
19 reviews

"Service is average, but very friendly."

Amenities

49/100
11 reviews

"Hotel buildings could use some improvement."

Comfort

37/100
8 reviews

"Okay beds but not comfortable overall."

Room

36/100
23 reviews

"Dated, poorly cleaned rooms. Average beds."

Vibe

35/100
15 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Value

33/100
5 reviews

"Value for money could be better."

Cleanliness

20/100
6 reviews

"Rooms could be cleaner."

Rated 63/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Location

86/100
180 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby. Pricey, inconvenient parking.

Beach

66/100
216 reviews

"Reasonable beach. No good beach sports. Beach needs a clean."

Service

61/100
459 reviews

"Guests complain about reception and service professionalism." Management seems lacking, with badly rated housekeeping, but friendly service. Old, neglected rooms with uncomfortable beds, yet lovely views. Pool/beach service is ok. Room service could have been improved. Valet service is ok. Booking process should be better organized.

Breakfast

60/100
66 reviews

"Breakfast is decent but expensive."

Bar

57/100
41 reviews

"Standard bar. Bar service is acceptable." Alcoholic drinks are not the best.

Food

57/100
161 reviews

"Dining is not great with untidy dining area and poor menu." Pricey food but great desserts. Fish & seafood is acceptable. Bad poultry dishes.

Wellness Area

55/100
18 reviews

"Sufficient wellness & sports facilities. Good fitness area."

Amenities

53/100
312 reviews

"Uninspiring entrance area with decent amenities and outdated facilities." Nice grounds with great facilities for kids. Elevator in need of updating. Awesome terrace. Unspectacular architecture.

Room

44/100
569 reviews

"Small, outdated rooms with okay beds but cleanliness issues." View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

Comfort

38/100
183 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Vibe

36/100
189 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain.

Value

30/100
166 reviews

"Value for money could be better. Pricey breakfast and dining."

Cleanliness

21/100
242 reviews

"Unclean rooms and pool area." The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

Rated 62/100 based on reviews from families.

"Location is great."

Location

86/100
24 reviews

"Great location."

Beach

65/100
30 reviews

"Reasonable beach."

Breakfast

61/100
9 reviews

"Breakfast is decent but expensive."

Service

59/100
40 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Amenities

53/100
39 reviews

"Beautiful grounds but poor buildings, with so-so amenities."

Food

53/100
17 reviews

"Average, but pricey, food."

Comfort

40/100
19 reviews

"Small suites with problems of comfort and noise."

Room

36/100
60 reviews

"Complaints about cleanliness and size of rooms, but the views are amazing." Small rooms and poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture.

Value

33/100
23 reviews

"Value for money could be better. Pricey breakfast and dining."

Vibe

30/100
17 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

21/100
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 67/100 based on reviews from couples.

"Location is great."

Location

81/100
13 reviews

"Great location."

Breakfast

67/100
5 reviews

"Breakfast is average."

Service

65/100
25 reviews

"Service is average, but very friendly."

Beach

63/100
18 reviews

"Reasonable beach."

Food

60/100
8 reviews

"Food is all right."

Amenities

52/100
21 reviews

"Hotel buildings are substandard but amenities are OK."

Comfort

39/100
11 reviews

"Okay beds but not comfortable overall."

Room

37/100
34 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Average beds.

Vibe

33/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Value

29/100
7 reviews

"Value for money could be better."

Cleanliness

20/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Service

56/100
5 reviews

"Service is adequate."

Rated 53/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Location

87/100
24 reviews

"Great location."

Beach

64/100
24 reviews

"Reasonable beach."

Breakfast

63/100
16 reviews

"Breakfast is average."

Service

59/100
26 reviews

"Friendly but unprofessional service."

Amenities

58/100
13 reviews

"Pleasant hotel grounds and decent amenities."

Comfort

37/100
6 reviews

"More comfort would be nice."

Room

37/100
27 reviews

"Guests complain about cleanliness, maintenance, and furnishing."

Value

32/100
21 reviews

"Value for money could be better."

Vibe

31/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

23/100
17 reviews

"Rooms could be cleaner."

Rated 59/100 based on reviews from couples.

"Great location. Friendly service."

Location

87/100
7 reviews

"Great location."

Beach

64/100
6 reviews

"Reasonable beach."

Service

61/100
7 reviews

"Service is adequate."

Value

36/100
5 reviews

"Value for money could be better."

Vibe

31/100
5 reviews

"Vibe is not too good."

Rated 60/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Rated 69/100 based on reviews from all travelers.

"Fair beach hotel. Close to the beach with easily accessible parking."

Location

82/100
11 reviews

"Great location."

Pool

72/100
7 reviews

"Great pool."

Beach

61/100
11 reviews

"Reasonable beach."

Service

60/100
13 reviews

"Service is adequate."

Breakfast

60/100
5 reviews

"Breakfast is average."

Amenities

50/100
10 reviews

"Hotel buildings are substandard but amenities are OK."

Room

39/100
16 reviews

"Room needs to be improved."

Value

37/100
8 reviews

"Value for money could be better."

Vibe

31/100
6 reviews

"Vibe is not too good."

Cleanliness

21/100
8 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Customer Reviews of Casa Marina Key West a Waldorf Astoria Resort

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
3941
Very Good
2001
Average
1327
Poor
863
Terrible
805
true
Recent Reviews:
TMcwgfl
Windermere, Florida
Trip type:
Family
Dated
Jul 9, 2020
Not a place that deserves the name Waldorf associated with it. Service is below expectations and rooms are old with less than Hampton Inn decor. Do not pay the price... more »
Step436
Fort Lauderdale, Florida
Not Representative of the Waldorf Brand
Jul 7, 2020
I was extremely disappointed with this property. Quite honestly if this is what the Waldorf brand has become I’m done with Hilton. The pool area, common walkways and sitting area’s... more »
805flynn
Saint Louis, Missouri
Not at all what I was expecting at a Waldorf property!
Jul 7, 2020
July 1, 2020 - (Co-Vid - time off to clean...) The main floor king bedroom had vomit (red/pink) or mold in the grill of the A/C vent. The room was... more »
DrLighting
Miami Beach, Florida
Run Down Hotel, Beautiful views
Jul 7, 2020
I reserved the 2 bedroom suite. Let me be clear. This is not a suite, it's a studio with a tiny bedroom big enough for a bed upstairs. Curtains are... more »
mattwatts5
Kingsport, Tennessee
Do yourself a favor - book The Reach NOT the Casa!
Jul 7, 2020
As an avid business and personal traveler - Diamond with Hilton and Platinum with Marriott I am very well traveled and accustomed to the challenges that most facilities are facing... more »
1-5 of 8,937 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Nestled among the laid back tropical splendor of Key West’s southern edge, the beachfront Casa Marina has been a treasured hideaway for business tycoons, artists and dignitaries since it was built in 1920 and is listed in the National Register of Historic Places. Within 11,000 square feet of meeting facilities, the most event space in the Keys, we offer 12 exquisite venues ranging from an elegant 4,840-square-foot ballroom to quaint meeting rooms ideal for executive retreats. Situated on the island’s largest private beach, Casa Marina offers a plethora of activities for attendees to enjoy, including adventurous water sports, lush pools, tennis, a fitness facility and spa services, plus close proximity to Key West’s most acclaimed attractions.

Green Sustainability

Yes

Amenities / Features

  • Air conditioning
  • Bathrobes
  • Bathtub or shower
  • Cable TV service
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Designer toiletries
  • Espresso maker
  • Flat-panel TV
  • Free bottled water
  • Free cribs/infant beds
  • Free newspaper
  • Free toiletries
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room massage available
  • In-room safe
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • LED light bulbs
  • Number of bathrooms - 1
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Room service (limited hours)
  • Slippers
  • Turndown service
  • WiFi (surcharge)

Airport & Shuttle Information

Key West International – 3 Miles / 10 Minutes (Taxi $20.00 / Super Shuttle $9.00)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

no $33 per person exclusive of tax and service charge. (buffet)

Pet Friendly?

Sorry, pets are not allowed.

About Waldorf Astoria

  • Luxury brand with over 30 hotels located in major international city centers and growing
  • The True Waldorf Experience includes a personal concierge for guests with a warm greeting upon arrival and direct care throughout the stay. Guests can also enjoy a complimentary bag-packing service and fast check-out when departing.
  • Deluxe, superior and luxury guest rooms are each uniquely decorated with upscale amenities including Waldorf Serenity beds and fine linens, exclusive Ferragamo bath amenities, marble bath or shower, plush seating, flat-screen TV’s, wired and wireless internet, and a work desk area.
  • Waldorf Astoria Hotel & Resort offers a memorable culinary experience with their own distinct menu and 3-course fine dining to enjoy in a fun location within the hotel or resort. Based on your destination, reserve the Taste of Waldorf Astoria Experience and take part in exploring the local farmers market, wine tasting, one-on-one cooking classes, or board a private yacht for a fishing experience unlike any other
  • Waldorf Astoria Hotel & Resorts offers top notch services including the ultimate spa experience with organic and natural treatments, steam rooms, and whirlpools, the ability to reserve a luxury supercar for a drive available in 12 locations, or for golf enthusiasts, select locations worldwide offer award winning courses to play on including a Waldorf Astoria Golf Experience package catered for any level of expertise.

The Waldorf Astoria highlights above are subject to change without notice.

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